Frequently Asked Questions (FAQs)
Unlike other butcheries that price by the kilogram, our set price allows you to easily calculate the cost per plate of food.
This straightforward approach eliminates confusion and removes the uncertainty of fluctuating prices based on weight.
Tap the WhatsApp icon on the screen. Tell us what you’d like to order and when you would like us to deliver it. Be sure to also send us a location for delivery as well.
You can pay for your order when it is delivered using our card swiping machine.
No you cannot, unfortunately. Please make arrangements to pay for your order using a bank card. This is the safest payment method for both parties.
Our facility is not open to the public primarily for health and safety reasons. As a meat processing facility, maintaining a controlled environment is crucial to ensure the highest standards of cleanliness and hygiene. Your understanding and cooperation are greatly appreciated in helping us uphold these standards.
We prioritize regular orders and orders received before the cut-off time. These customers will always get stock. Our drivers carry extra stock to cater for last minute order changes for customers that are already on the schedule.
In some instances, this extra stock can be used for new orders received on that day, provided that the new order is along (or near) the driver’s delivery route.
Send us a WhatsApp message and we’ll advise if we’ll be able to assist you.
Yes, we can deliver your order every day. Be sure to let us know when you place your order.
Our team will also contact you the day before to confirm if we should go ahead with the scheduled delivery.
5pm the previous day.
You can send our team a WhatsApp message to find out how far your order is.
Our team usually responds in about 10mins.
Yes delivery is free to selected areas in Johannesburg. You can view these here. we are adding more locations each week.
If you would like use to deliver in an area that’s not in the ‘free-delivery-areas’, send us a text, we’ll let you know if we can accommodate your request for a nominal fee.
No we don’t, we have a strict payment on delivery policy.
We are based in Johannesburg. We serve customers in and around Joburg